Tell us what you think about our web site, our products, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions.

What kind of comment would you like to send?

Complaint Problem Suggestion Praise

1. What about us do you want to comment on?

Other:

1.     . 2. The customer service representative was courteous and helpful.

Strongly agree

Agree

Disagree

Strongly disagree

3.      3. The customer service representative provided complete, accurate information to you.

Strongly agree

Agree

Disagree

Strongly Disagree

4.      4. The customer service representative showed initiative in helping solve my problems or concerns.

Strongly agree

Agree

Disagree

Strongly disagree

5.      5. When the customer service representative did not know an answer, he/she researched it and got back to me right away.

Strongly agree

Agree

Disagree

Strongly disagree

6.      6. AIS has met my Emergency & 24/7 needs during nights and weekends.

Strongly agree

Agree

Disagree

Strongly Disagree

Not Applicable

7.      7. I consider AIS to be one of my best suppliers.

Strongly agree

Agree

Disagree

Strongly disagree

 

1.      8. If you feel we fell short in meeting your service expectations, please describe the situation.

         

1.       9. As a result of your experience with us, what changes, improvements and/ or new services would you like to see AIS provide:

10.    Please let us know who at AIS you worked with and how they were able to help you.

        

 11. Tell us how to get in touch with you:

Name
Company Name
E-mail
Telephone #
Please contact me as soon as possible regarding this matter.



Copyright © 2008 [American Industrial Supply]. All rights reserved.
Revised: 04/22/08.